Manufacturer Modernizes Cloud Voice, SD-WAN, and Telecom Expense Management
A large manufacturer needed an experienced connectivity partner to modernize communications, support remote operations, and improve expense management across a complex organization.
Case-study-derived manufacturing lookalike universe
SpendWire mapped the case-study pattern against its outreach-safe market universe after customer suppression and found a clear audience for this exact telecom-expense motion.
Primary buyer targets: CIO, plant operations, IT infrastructure, procurement.
Challenges
The manufacturer required an experienced connectivity partner to design and implement its organization-wide digital transformation.
Top objectives included a more efficient technology infrastructure, best-in-class telephony services in a multi-cloud environment, and improved expense management procedures.
During the COVID-19 pandemic, the organization needed resilient services that could support critical operations while staff transitioned to remote work.
SpendWire Services
SpendWire sourced and installed robust cloud-based services to keep critical operations moving with minimal disruption.
The team provided an SD-WAN upgrade and modernized voice services to strengthen internal communication.
Technology Lifecycle Optimization was used to rationalize vendors, reduce waste, and improve ongoing expense controls.
Results
Modernized communications infrastructure for a large affiliate network.
Improved remote-work continuity during a high-pressure operating environment.
Reduced telecom complexity while creating a clearer expense-management process.